Shipping – basically, when will I get my goods?
Shop Eddies is committed to getting your packages out the door as soon as possible. We know after you place your order, you are excited to receive your new product. We will do our best to move things along as fast as we can.
Cut off times:
· Packages ordered before 2pm EST – most will ship same day. However, items can take 12-24 hrs to ship.
· Packages ordered after 2pm EST most will ship the next business day.
· Note: If order takes place on a Friday after 2pm EST, Sat or Sun, package will be shipped on the Monday or Tuesday.
· Delayed shipments - unfortunately, there are times a package becomes damaged and cannot make it out the door.
- We hate when this happens but will always make sure you are informed and of course a full refund will be provided.
Processing / Shipping Times
· Orders can take anywhere from same day -3 business days to process.
· For larger / freight shipments, orders can take anywhere from 3-7 Business days. In some cases, depending on your location, larger items can take longer.
Q. Will I receive a shipping confirmation tracking number?
Yes. Once your item has been shipped, you will get a notification from Shop Eddies with a tracking number and carrier name so you can sign-up with the carrier for direct Text or Email messaging and follow your package.
Freight shipments use a different tracking number called an LTL number (which is not trackable). However, once item is on truck this LTL number will change to a regular trackable number and be emailed to your account on file. If for any reason you do not get this, please email store@shopeddies.com
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